ArcWatch is our proprietary, internally developed app for clients and staff to signal for help from anywhere in the world.
Behind it is the Arcfyre Group’s Global Security Operations Centre in Johannesburg – staffed 24/7, 365 days a year.
Our Johannesburg location puts the GSOC team in a similar time zone to Europe, with direct connection to HUMINT across Africa, APAC and the Middle East – regions where a significant share of higher-risk travel takes place.
The team is a mix of academic analysts and experienced operators with in-field experience. They turn incoming signals from ArcWatch, our tracking systems, on-ground reports, news and social media into actionable intelligence.
If a tracked vehicle goes off route or should a protest form three streets from a client’s hotel – GSOC assess the risk, impact, determines the distribution channels and formulates a plan with on-ground teams to understand what to do about it, right now.
When your people travel, is there a team ready to respond when something changes? If you’re not certain, that’s worth a conversation.